Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be an enjoyable form of entertainment only. Gaming is never a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set limits before you play.
Age Verification
Online gaming is strictly for persons aged 18 years or older in Australia. By accessing Rocket Casino, you confirm that you are of legal age in your jurisdiction and meet all regulatory requirements.
If you are under 18, please do not use this service. Parents and guardians: monitor your children's internet activity and speak to them about the risks of gambling.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover lost money
- Spending more time or money on gaming than intended
- Lying to friends or family about your gambling activity
- Neglecting work, study, or personal relationships due to gaming
- Feeling anxious, irritable, or restless when not gambling
- Using gaming to escape problems or manage negative emotions
- Borrowing money to fund gambling activities
- Continued gambling despite financial, emotional, or social harm
If you recognise any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Limits
Rocket Casino provides practical tools to help you maintain control:
- Deposit Limits: Set a maximum amount you will deposit within a specific timeframe
- Loss Limits: Restrict the amount of money you are willing to lose
- Reality Checks: Receive periodic notifications about your gaming session duration and spending
- Self-Exclusion: Exclude yourself from accessing your account for a set period
- Time-Out: Take a break from gaming without permanently closing your account
To activate these tools, contact our customer support team. Using these features is free and confidential.
Support & Counselling Services
If you or someone you know needs help, these organisations provide free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free and confidential counselling service for problem gambling in Australia - Lifeline Australia
Phone: 13 11 14
Crisis support and counselling - Gambler's Help
Phone: 1800 858 858 (Victoria)
Free counselling and support services
International Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Need Help? Reach Out Today
If gambling is causing you distress or harm, please seek help immediately. There is no shame in asking for support. Professional counsellors are available 24/7 to assist you in confidence.
Contact Gambling Help Online or call 1800 858 858 to speak with a trained counsellor.
Your wellbeing is important to us. We are committed to supporting responsible gaming in the Australian community.